Unfortunately, we cannot change your order after you have placed it. If you want to change or cancel your order, please contact us here.

On each product page, you will find detailed information: jewel description, materials used, dimensions, and details.

For all rings with a size, a convenient size guide is also available to help you choose the perfect fit.

Many Isola Bella rings are adjustable, to suit the needs of the wearer.

Always consult the size guide or check all information in the details.

If your order has not yet been shipped, please contact us as soon as possible: we will be able to cancel it and refund the amount paid.

However, if the order has already been prepared and handed over to the courier, it will no longer be possible to cancel the shipment. After receiving the product, you can exercise your right of withdrawal within 14 days of delivery, by following our return procedure.

Please note that the right of withdrawal may not apply to personalized products or those made to specific request.

Unfortunately, we cannot offer exchanges. If you need a different size or color of an item, you will need to place a new order and return the item that does not fit. If you order the same model again in a different color or size, we can ensure that you keep any discount that may have been applied to the original order. The returned item will be refunded as soon as it arrives at our warehouse.

Orders placed in this shop can be shipped to Europe and North America. For shipping to other countries, please contact us.

Delivery is free in the US for purchases over $70. Otherwise, delivery costs $8.

The dispatch is carried out via the parcel service GLS. We offer delivery to your home address.

No, it's not mandatory, but it is recommended. By creating an account, you will be able to view your order history, modify your addresses, and track your shipment online more quickly. You will also receive updates on new products and special events.

Absolutely not. We never have access to this information. It is the company Stripe that handles it. Your data is completely safe.

If you have an Isola Bella Gioielli Promotional Code, enter it in the designated field within your cart and click on “Apply coupon”.

If the code is invalid, check the newsletter you received it with for the validity date and the categories to which the promotion can be applied.

We accept Visa, MasterCard, and American Express cards. Alternatively, you can complete your order using the PayPal payment service.